Privacy Policy

Privacy Policy
www.altcoins.bg is owned by the Bulgarian-registered company "Landix" EOOD with UIC: BG205491943. This document outlines the privacy policy of "Landix" EOOD regarding how your personal data will be collected, processed, and used. Personal data refers to information that identifies you, such as your name, address, email address, and bank account details. We collect information from you when you place an order for the purchase or sale of cryptocurrencies. Additionally, we automatically receive and record information from your computer and browser, including your IP address, software and hardware details, and the pages you request to load. "Lendix" EOOD prioritizes the protection of your personal data and is responsible for strictly adhering to the policies outlined in this document in a lawful, transparent, and good-faith manner.
BY USING THE SERVICES OF ALTCOINS.BG, YOU AGREE TO THIS PRIVACY POLICY.
This document contains the following information:
- What information "Landix" EOOD collects and how it is used;
- How IP address information and "cookies" are used;
- Whether, how, and why "Landix" EOOD may share your information with third parties;
- Whether, how, and why "Landix" EOOD may transfer your information abroad;
- What rights you have;
- What security measures we have implemented;
- How long we retain your personal data.
- Purpose of Personal Data
"Landix" EOOD may collect your personal data to:
- Verify your identity;
- Process your orders for the purchase and sale of cryptocurrencies;
- Inform you about promotions and services offered by "Landix" EOOD;
- Notify you about current news and events;
- Personalize your use of the website;
- Analyze and optimize the use of the website and the services it offers;
- Respond to your inquiries;
- Provide information related to your orders for the purchase and sale of cryptocurrencies;
- Notify you about changes to the services and policies of the website.
Collection of Information
We collect information you directly provide when placing an order for the purchase or sale of cryptocurrencies. This information is necessary to process your orders and may include:
- Your full name;
- Identification document such as an ID card or passport;
- Personal ID Number (EGN);
- Full address;
- Email address;
- Phone number;
- Date of birth;
- Bank account details, including certificates and/or bank statements;
- Your wallet address for Bitcoin or other cryptocurrencies;
- Any other information you provide.
In addition to the information you provide, "Landix" EOOD may automatically collect statistical data during your visit to our site, through which you cannot be identified. This information may include:
- Information about your browser, time and duration of your visit, visited pages, IP address, and the pages you visited before accessing www.altcoins.bg;
- Information about the device you use: computer, mobile phone, or tablet, including the hardware model, operating system and version, unique device identifier, and mobile network information;
- Information about the orders you place and execute on the website, including the quantity and exchange rate of the cryptocurrencies you trade, as well as any other transaction-related information.
Sharing of Your Personal Data
"Landix" EOOD does not sell, share, or otherwise transfer your personal data to third parties except as outlined in this Privacy Policy. "Landix" EOOD may disclose your personal data to third parties acting on our behalf, in accordance with the purposes for which the data was originally collected. These third parties may include:
- Business partners, suppliers, subcontractors, or service providers;
- Advertisers and/or advertising networks that require your information to display relevant advertisements;
- Tools for analyzing the website’s usability, as well as search engines that help us optimize our site.
- All third parties have a contract with "Landix" EOOD to process your personal data only for the agreed purpose and not to sell or disclose your personal information to other parties, except as required by law, permitted by us, or specified in this Privacy Policy.
In the event of a sale, assignment, or transfer of part or all of "Landix" EOOD to third parties, your personal data will be transferred to that third party, and we will require that your personal data be handled in accordance with this Privacy Policy. Additionally, your personal data may be disclosed to a third party if we are required to do so by applicable law, court order, or governmental act. We may also disclose your data if necessary to assist in a criminal or other legal investigation, whether in Bulgaria or abroad, or if disclosure is needed to prevent or report fraud and/or illegal activities.
IP Addresses
We may collect information about your computer, including your IP address, operating system, and browser type, for site administration and to provide aggregated information (through which you cannot be identified) to our marketing and other partners.
Cookies and Internet Tags
We may collect and process information about your visits to this website, such as the pages you visit, the website you came from, and some of the searches you perform. We use this information to improve the site’s content and compile aggregated statistics about the individuals using our site for internal market research purposes. In this process, we may install "cookies" that collect information about the user’s domain name, internet service provider, operating system, and the date and time of access. A "cookie" is a small piece of information sent to your browser and stored on your computer’s hard drive. We may also use third-party services to assist in collecting and processing the information described in this section.
Sometimes, we may use internet tags (also known as "action tags," "single-pixel GIFs," "clear GIFs," "invisible GIFs," and "1-by-1 GIFs") and cookies on this site, and we may deploy them through a third-party advertising or web analytics partner, which may be located and store the relevant information (including your IP address) in another country. These tags/cookies are placed in online advertisements that direct users to this site and on various pages of this site. We use this technology to measure visitor response behavior and the effectiveness of our advertising campaigns (including how many times a page is opened and what information is viewed), as well as to evaluate your use of this website. With the help of these tags/cookies, the third-party partner or web analytics partner may collect data about visitors to our and other sites, generate reports for us regarding website activity, and provide other services related to website and internet usage. These partners may share the collected information with others if required by law or if they engage others to process information on their behalf.
You can disable the use of cookies and tags by selecting the appropriate settings in your browser. However, please note that this may prevent you from using all the features of this site to their full extent.
Links to Other Sites
This privacy policy applies only to this website. The website www.altcoins.bg may contain links to other sites owned by third parties. "Landix" EOOD is not responsible for how these linked sites handle your personal data, so you should review their privacy policies.
Transfer of Data Abroad
We may transfer your data to one of "Landix" EOOD’s databases outside the country where you reside, including countries that may not require an adequate level of personal data protection compared to that offered in your country. However, data transfers always comply with the strict standards outlined in this Privacy Policy.
Right of Access, Correction, Objection, and Deletion
You have the right to access your personal data files at any time and to correct them in case of changes and/or errors. To do so, you must contact us at support@altcoins.bg. Whenever we process personal data, we take reasonable measures to ensure that your personal data is accurate and up-to-date for the purposes for which it was collected. If the processing is not reasonably necessary for a legitimate business purpose as described in this policy or for compliance with the law, we will provide you with the opportunity to object to the processing of your personal data. Requests for the deletion of personal data will be subject to all applicable legal and ethical obligations imposed on us for reporting or filing and storing documents, meaning that if there is a legal or statutory basis, we may not be able to fulfill your request to delete your data.
Protection of Your Personal Data
We implement various security measures to protect your personal data. Some of these measures include:
Password-protected databases.
Only authorized "Landix" EOOD employees have access to the information and are obligated to treat it as confidential.
SSL technology, which ensures encrypted data transmission over the internet.
Retention of Personal Data
"Landix" EOOD will retain your personal data for the purposes and in the manner outlined in this document for 5 years after the completion of your order. Some information, such as wallet addresses, is retained for only one week.
Unsubscribing
We use the email address you provide to send you information and updates related to your order, as well as, less frequently, news about our company or the products we offer, etc. If at any point you decide you want to unsubscribe from receiving emails not specifically related to your orders on Altcoins.bg, you can do so by clicking the corresponding button at the bottom of each email.
Changes and Updates to This Privacy Policy
You agree that "Landix" EOOD has the right to periodically, at its discretion and without prior notice, modify, supplement, or cancel this Privacy Policy, and "Landix" EOOD is obligated to notify its clients and users of the website www.altcoins.bg in such cases. Users are obligated to familiarize themselves with the updated Privacy Policy, and by continuing to use the website, they are deemed to agree with all changes. If you have questions related to this Privacy Policy, you can contact us at support@altcoins.bg.
Commission for Personal Data Protection
Address: Sofia, 1592, 2 Tsvetan Lazarov Blvd.
Phone: +359 2 915 3580
Fax: +359 2 915 3525
Email: kzld@cpdp.bg
Website: http://www.cpdp.bg/